# Hai remembers how your company likes work to be done.

Canonical: https://usehai.ai/memory

Markdown: /memory.md

Description: Memory turns remembered preferences, working styles, decisions, and recurring context into permissioned personalization for every workflow.

Page: Hai remembers how your company likes work to be done..

For: Teams evaluating Hai's memory.

Hai can: Memory turns remembered preferences, working styles, decisions, and recurring context into permissioned personalization for every workflow.

Memory turns remembered preferences, working styles, decisions, and recurring context into permissioned personalization for every workflow.

Hai can remember the durable context that makes future work better: user preferences, team norms, company vocabulary, prior decisions, trusted sources, and how each workflow should be prepared. Memory stays reviewable, permissioned, and grounded in provenance so personalization does not become invisible drift.

## Principles

- Knowledge: remembered preferences and company context improve each next task.
- Personal UI: Hai can adapt wording, defaults, views, and workflows to the user.
- Security + Compliance: memory is scoped by permissions, provenance, and reviewable updates.

## Surface

- **Personal preferences:** Remember writing style, default formats, stakeholder expectations, preferred tools, and recurring instructions without asking every time.
- **Company norms:** Carry forward terminology, policies, decision patterns, escalation rules, and trusted sources across workflows.
- **Reviewable updates:** Make memory changes explainable and controllable, with provenance for what was remembered and where it came from.
- **Personalized workflows:** Use memory to prefill artifacts, choose relevant context, suggest next steps, and shape interfaces around how each team works.

## Examples

- Prepare founder updates in the tone and structure the leadership team expects.
- Remember which finance policy and revenue memo format a booking workflow should use.
- Personalize support replies with the customer's history, account rules, and preferred escalation path.
- Keep a reviewable record of why Hai changed a default or reused a remembered instruction.