# Hai can surface the next useful thing before someone asks.

Canonical: https://usehai.ai/proactive

Markdown: /proactive.md

Description: Proactive workflows use heartbeats, scheduled checks, and event-triggered signals to suggest what needs attention.

Page: Hai can surface the next useful thing before someone asks..

For: Teams evaluating Hai's proactive.

Hai can: Proactive workflows use heartbeats, scheduled checks, and event-triggered signals to suggest what needs attention.

Proactive workflows use heartbeats, scheduled checks, and event-triggered signals to suggest what needs attention.

A workspace agent should not wait for perfect prompting. Hai can watch for stale deals, missing feedback, customer risk, finance mismatches, and operating drift, then suggest the next move.

## Principles

- Proactive: heartbeats and scheduled checks create useful nudges.
- Knowledge: suggestions are grounded in user and business context.
- Security + Compliance: actions remain scoped, explainable, and reviewable.

## Surface

- **Heartbeats:** Run recurring checks on pipeline health, hiring loops, support risk, finance close, and leadership follow-through.
- **Scheduled and event-triggered:** Combine scheduled workflows with event-triggered changes from email, calendar, chat, CRM, and accounting systems.
- **Decision suggestions:** Prepare options, owners, and context when the company needs a decision instead of another status update.

## Examples

- Flag a stalled enterprise deal and draft the next account touch.
- Detect missing interview feedback and prepare a hiring reminder.
- Suggest CEO meeting decisions from pipeline, people, and product signals.